Quick Fix: Outlook Receiving reported error (0x80040600) during Send/Receive.
Problem description: You use Outlook 2003, Outlook 2007, Outlook 2010 or Outlook 2013 and you receive the following error during Send-Receive procedure: "Receiving reported error (0x80040600): Unknown Error 0x80040600 (0x80040600)".
The Outlook "0x80040600" error can occur in any version of Outlook (2003, 2007, 2010 or 2013) and usually means that the Outlook archive file (commonly named "Outlook.pst") has been corrupted or damaged because of a power corruption, disk damage, or other unknown reasons. In this case you have to repair the Outlook PST file using the Microsoft's Outlook Inbox Repair Tool (Scanpst.exe).
How to solve 0x80040600 error code in Outlook 2003, 2007, 2010 or 2013.
Step 1. Enable Hidden files & folders view.
Before continue to resolve the '0x80040600' error, first enable the Hidden files view. To do that:
- Open Windows Control Panel:
- Open Folder Options.
- Click the View tab.
- Check to enable the Show hidden files, folders, and drives option.
- Click OK
- Click the View tab.
- Open Folder Options.
Step 2. Run the inbox Repair Tool – SCANPST.EXE.
1. Close Outlook.
2. Open Windows explorer and locate the scanpst.exe repair tool at this location:
- C:\Program Files\Microsoft Office\%OfficeVersion%\SCANPST.EXE
3. Double-click to open SCANPST.EXE
4. Click Browse.
5. Locate the corrupted Outlook data file (e.g. Outlook.pst) at this location:
Windows XP
- C:\Documents and Settings\%Username%\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst
Windows 7 or Vista
- C:\Users\%Username%\AppData\Local\Microsoft\Outlook\Outlook.pst
Note: In Outlook 2016, 2013 & 2010, the PST Outlook Data file is stored by default at:
- C:\Users\%Username%\Documents\Outlook Files\Outlook.pst
6. Press the Scan button and be patient until the Inbox Repair Tool repairs the corrupted file. *
* Note: At final repair phase you will be asked if you want to create a backup. Answer "Yes" to continue the repair operation.
That’s all folks! Did it work for you?
Please leave a comment in the comment section below or even better: like and share this blog post in the social networks to help spread the word about this solution.
Geoff Maslin
June 27, 2015 @ 5:22 am
Hi
My mail suddenly stopped working. I tried your fix and it worked perfectly first time. Thanks so much.
Cheers
Alvaro Montes
August 14, 2015 @ 11:02 pm
It worked like a charm. Thanks!
Mohan
September 10, 2015 @ 5:03 pm
This worked like a charm. A BIG thanks!
Ian
June 1, 2016 @ 7:29 pm
I've tried twice now. The second time still reported some errors, and corrected them, but still Outlook not fetching mail…
lakonst2012
June 2, 2016 @ 10:19 am
@lan: Try to create a new profile and then import the old Outlook.pst file to the new profile!
Anh
August 1, 2016 @ 10:12 pm
WOW! Your instruction worked like a charm on first try. Thank you!!!
Bonnie
August 10, 2016 @ 4:57 pm
Amazing! Power outage had my Outlook not working. Wasted a lot of time trying to repair. Stumbled across this answer – viola – worked first time. Thanks!
Michelle
August 11, 2016 @ 10:24 pm
THANK YOU THANK YOU THANK YOU, can't believe I followed you detailed instructions and I didn't screw up something…problem solved!
Franca Phillips
August 16, 2016 @ 4:30 am
absolutely fabulous. I am an I.T. nuf nuf accoridng to my sons, and I did it. All by myself. A couple of things not quite per your list but enough detail given to allow me to think about it and find it. It all worked. Thank you
Bill
September 15, 2016 @ 4:23 am
Great fix, Thank You. Instructions were spot on!
Dick S
September 26, 2016 @ 9:02 pm
Used approach. "file will not work with errors found". Fixed errors. Still not working.????
lakonst2012
September 27, 2016 @ 9:55 am
Dick S: Run ScanPst again to repair the Outlook.pst data.
Tommy A.
December 3, 2016 @ 8:08 pm
You are the best!!! IT WORKED THE FIRST TIME. You and your family have a great Holiday Season – now I can.
Len
December 5, 2016 @ 6:42 pm
Fantastic. I have been trying for about 8 hours to fix this drama and I followed your site and presto it worked first time.
I just had to change admin to the actual user name i.e. mary (not real name).
I belive my problem was caused by a corrupt email as this problem has never been encountered before.
azlin
December 16, 2016 @ 9:42 am
how many hour it takes to repair?
Lakonst2013
December 16, 2016 @ 7:18 pm
azlin: It depends from the size and damage of PST file.
Belinda
February 21, 2017 @ 9:31 pm
Wonderful. It works! Thank you very much.
Ram
May 18, 2017 @ 2:19 pm
Thanku so much it's very useful
Anubhav Adhikari
December 23, 2017 @ 9:23 am
It really worked, Thank you so much
CARINA
March 27, 2018 @ 4:57 pm
I DO NOT HAVE THE SCANPST.EXE OPTION IN MY WINDOWS EXPLORER.
Lakonst2013
March 27, 2018 @ 7:20 pm
CARINA: Search your disk for the "SCANPST" file.
Harold
May 7, 2018 @ 10:32 pm
Worked famously. Easy step by step. MS sites were worthless.
Toni Abernethy
September 8, 2018 @ 7:59 pm
Your solution to fix the the outlook.pst file were good. The only difference I found was in the dialog windows that are in your instructions. Your instructions only listed as far as Windows 7 and I am running Windows 10. However I was able to find the hidden outlook.pst file and the repair tool worked a little bit different but fixed the problem. Maybe you need to update your instructions to include Windows 10. Thanks for your help.
Gaurav
November 20, 2018 @ 8:30 am
Thanks guys worked like charm
Joanna Birch
January 22, 2019 @ 7:42 pm
Brilliant!! had tried everything. Spent ALL day on this and your fix worked!!! Second time because wasn't responding and hung for a while. Can't thank you enough. happy to donate.
Andrés
March 2, 2019 @ 6:46 am
HOW DO I FIX IT IN OUTLOOK 2016?
Lakonst2013
March 2, 2019 @ 9:49 am
@Andrés: Have you tried the above instructions?
md.zahidul islam
March 2, 2019 @ 9:37 am
Thanks !! this instructions is very good .
Manish Singh
April 30, 2019 @ 4:54 am
It actually worked….. Thank you so much 😊😊😊
Pak Mega Place (www.pakmegaplace.com)
July 23, 2019 @ 2:26 pm
Thanks, helpful instructions :)
Lynne
September 3, 2019 @ 2:11 pm
it worked, thank you
Roy Bunhu
November 5, 2019 @ 2:59 pm
Thank you. It worked
tuija
February 18, 2020 @ 10:03 am
Greatly Appreciated, wonderful – Worked !!!
Suzanne
April 16, 2020 @ 8:49 pm
This has not worked for me. When I attempt to do it again, there is no C:\Program Files\Microsoft Office\%OfficeVersion%\SCANPST.EXE, no SCANPST.EXE file showing in my office version. Any suggestions please? Thanks
Lakonst2013
April 18, 2020 @ 9:44 am
The "scanpst.exe" is there, in another folder probably. Perform a SEARCH for the "SCANPST.EXE" to locate it.
antoine noujaim
May 21, 2021 @ 11:15 am
Step 2 – 2 isn't working.
Performed a search for the "SCANPST.EXE" or "SCANPST" and haven't found anything.
Waiting for your response at the attached e-mail.
Thank you
Lakonst2013
May 22, 2021 @ 7:22 am
What Office version you own? Take a look in this article to find out the location of SCANPST.EXE according your Office version: https://www.repairwin.com/how-to-use-scanpst-exe-inbox-repair-tool-to-repair-outlook-pst-data-files/
If you still cannot find the file, repair Office installation.
Abbey
August 31, 2020 @ 1:43 pm
Yep, worked correctly. Thanks
LINDA G CLEMENTS
October 14, 2021 @ 12:03 am
Even with all of the positive comments, I was SURE it wasnt going to work for me.
VOILA !!!! IT WORKED
THANK YOU SO MUCH
Steve White
December 15, 2021 @ 2:13 pm
Thanks so much, it worked first try.
You’re a lifesaver.
Much appreciated,
Steve
Joe Bidwell
July 27, 2022 @ 11:05 pm
This worked great! Most 'fixes' I find either don't work or don't apply to my version, etc. Thanks for talking the time to publish this!
Phil
October 14, 2022 @ 4:50 am
Thanks for the tip, worked perfectly!