Quick Fix: Outlook Receiving reported error (0x80040600) during Send/Receive.
Problem description: You use Outlook 2003, Outlook 2007, Outlook 2010 or Outlook 2013 and you receive the following error during Send-Receive procedure: "Receiving reported error (0x80040600): Unknown Error 0x80040600 (0x80040600)".
The Outlook "0x80040600" error can occur in any version of Outlook (2003, 2007, 2010 or 2013) and usually means that the Outlook archive file (commonly named "Outlook.pst") has been corrupted or damaged because of a power corruption, disk damage, or other unknown reasons. In this case you have to repair the Outlook PST file using the Microsoft's Outlook Inbox Repair Tool (Scanpst.exe).
How to solve 0x80040600 error code in Outlook 2003, 2007, 2010 or 2013.
Step 1. Enable Hidden files & folders view.
Before continue to resolve the '0x80040600' error, first enable the Hidden files view. To do that:
- Open Windows Control Panel:
- Open Folder Options.
- Click the View tab.
- Check to enable the Show hidden files, folders, and drives option.
- Click OK
- Click the View tab.
- Open Folder Options.
Step 2. Run the inbox Repair Tool – SCANPST.EXE.
1. Close Outlook.
2. Open Windows explorer and locate the scanpst.exe repair tool at this location:
- C:\Program Files\Microsoft Office\%OfficeVersion%\SCANPST.EXE
3. Double-click to open SCANPST.EXE
4. Click Browse.
5. Locate the corrupted Outlook data file (e.g. Outlook.pst) at this location:
- C:\Documents and Settings\%Username%\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst
Windows 7 or Vista
Note: In Outlook 2016, 2013 & 2010, the PST Outlook Data file is stored by default at:
- C:\Users\%Username%\Documents\Outlook Files\Outlook.pst
6. Press the Scan button and be patient until the Inbox Repair Tool repairs the corrupted file. *
* Note: At final repair phase you will be asked if you want to create a backup. Answer "Yes" to continue the repair operation.
That’s all folks! Did it work for you?
Please leave a comment in the comment section below or even better: like and share this blog post in the social networks to help spread the word about this solution.
June 27, 2015 @ 5:22 am
My mail suddenly stopped working. I tried your fix and it worked perfectly first time. Thanks so much.
August 14, 2015 @ 11:02 pm
It worked like a charm. Thanks!
September 10, 2015 @ 5:03 pm
This worked like a charm. A BIG thanks!
June 1, 2016 @ 7:29 pm
I've tried twice now. The second time still reported some errors, and corrected them, but still Outlook not fetching mail…
June 2, 2016 @ 10:19 am
@lan: Try to create a new profile and then import the old Outlook.pst file to the new profile!
August 1, 2016 @ 10:12 pm
WOW! Your instruction worked like a charm on first try. Thank you!!!
August 10, 2016 @ 4:57 pm
Amazing! Power outage had my Outlook not working. Wasted a lot of time trying to repair. Stumbled across this answer – viola – worked first time. Thanks!
August 11, 2016 @ 10:24 pm
THANK YOU THANK YOU THANK YOU, can't believe I followed you detailed instructions and I didn't screw up something…problem solved!
August 16, 2016 @ 4:30 am
absolutely fabulous. I am an I.T. nuf nuf accoridng to my sons, and I did it. All by myself. A couple of things not quite per your list but enough detail given to allow me to think about it and find it. It all worked. Thank you
September 15, 2016 @ 4:23 am
Great fix, Thank You. Instructions were spot on!
September 26, 2016 @ 9:02 pm
Used approach. "file will not work with errors found". Fixed errors. Still not working.????
September 27, 2016 @ 9:55 am
Dick S: Run ScanPst again to repair the Outlook.pst data.
December 3, 2016 @ 8:08 pm
You are the best!!! IT WORKED THE FIRST TIME. You and your family have a great Holiday Season – now I can.
December 5, 2016 @ 6:42 pm
Fantastic. I have been trying for about 8 hours to fix this drama and I followed your site and presto it worked first time.
I just had to change admin to the actual user name i.e. mary (not real name).
I belive my problem was caused by a corrupt email as this problem has never been encountered before.
December 16, 2016 @ 9:42 am
how many hour it takes to repair?
December 16, 2016 @ 7:18 pm
azlin: It depends from the size and damage of PST file.
February 21, 2017 @ 9:31 pm
Wonderful. It works! Thank you very much.
May 18, 2017 @ 2:19 pm
Thanku so much it's very useful
December 23, 2017 @ 9:23 am
It really worked, Thank you so much
March 27, 2018 @ 4:57 pm
I DO NOT HAVE THE SCANPST.EXE OPTION IN MY WINDOWS EXPLORER.
March 27, 2018 @ 7:20 pm
CARINA: Search your disk for the "SCANPST" file.
May 7, 2018 @ 10:32 pm
Worked famously. Easy step by step. MS sites were worthless.
September 8, 2018 @ 7:59 pm
Your solution to fix the the outlook.pst file were good. The only difference I found was in the dialog windows that are in your instructions. Your instructions only listed as far as Windows 7 and I am running Windows 10. However I was able to find the hidden outlook.pst file and the repair tool worked a little bit different but fixed the problem. Maybe you need to update your instructions to include Windows 10. Thanks for your help.
November 20, 2018 @ 8:30 am
Thanks guys worked like charm
January 22, 2019 @ 7:42 pm
Brilliant!! had tried everything. Spent ALL day on this and your fix worked!!! Second time because wasn't responding and hung for a while. Can't thank you enough. happy to donate.
March 2, 2019 @ 6:46 am
HOW DO I FIX IT IN OUTLOOK 2016?
March 2, 2019 @ 9:49 am
@Andrés: Have you tried the above instructions?
March 2, 2019 @ 9:37 am
Thanks !! this instructions is very good .
April 30, 2019 @ 4:54 am
It actually worked….. Thank you so much 😊😊😊
Pak Mega Place (www.pakmegaplace.com)
July 23, 2019 @ 2:26 pm
Thanks, helpful instructions :)
September 3, 2019 @ 2:11 pm
it worked, thank you
November 5, 2019 @ 2:59 pm
Thank you. It worked
February 18, 2020 @ 10:03 am
Greatly Appreciated, wonderful – Worked !!!
April 16, 2020 @ 8:49 pm
This has not worked for me. When I attempt to do it again, there is no C:\Program Files\Microsoft Office\%OfficeVersion%\SCANPST.EXE, no SCANPST.EXE file showing in my office version. Any suggestions please? Thanks
April 18, 2020 @ 9:44 am
The "scanpst.exe" is there, in another folder probably. Perform a SEARCH for the "SCANPST.EXE" to locate it.
May 21, 2021 @ 11:15 am
Step 2 – 2 isn't working.
Performed a search for the "SCANPST.EXE" or "SCANPST" and haven't found anything.
Waiting for your response at the attached e-mail.
May 22, 2021 @ 7:22 am
What Office version you own? Take a look in this article to find out the location of SCANPST.EXE according your Office version: https://www.repairwin.com/how-to-use-scanpst-exe-inbox-repair-tool-to-repair-outlook-pst-data-files/
If you still cannot find the file, repair Office installation.
August 31, 2020 @ 1:43 pm
Yep, worked correctly. Thanks
LINDA G CLEMENTS
October 14, 2021 @ 12:03 am
Even with all of the positive comments, I was SURE it wasnt going to work for me.
VOILA !!!! IT WORKED
THANK YOU SO MUCH
December 15, 2021 @ 2:13 pm
Thanks so much, it worked first try.
You’re a lifesaver.
July 27, 2022 @ 11:05 pm
This worked great! Most 'fixes' I find either don't work or don't apply to my version, etc. Thanks for talking the time to publish this!
October 14, 2022 @ 4:50 am
Thanks for the tip, worked perfectly!