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49 Comments

  1. Dale Hymes
    August 24, 2019 @ 10:53 pm

    Thank you my friend! This worked after trying dozens of other methods. The steps that you outlined were so simple, but trying to figure that out without instruction would not be easy. Great work!!

    Reply

  2. roo r.
    August 31, 2019 @ 6:08 pm

    ✔Thank you! Your instructions worked! I'm unfamiliar with pc repair/recovery, yet was able to understand enough to re install Windows 10 in a crashed, encrypted, blue screen pc. I mistakenly enabled multithreading in the UEFI, ran out of space, had to delete everything, ended up with two Local Drives (C) and (D) instead of one. But it works!!✔

    Reply

  3. CHRIS
    December 29, 2019 @ 2:06 pm

    Thank you so much!!!! I have been locked out of my laptop forever and I didn't care about it being wiped, just wanted to use it again. After a million other attempts I have finally found your method and am currently at the reinstall windows phase, which I've never been able to get close to. Thanks again!!!!!

    Reply

  4. Greg K
    March 31, 2020 @ 8:43 am

    I have the same issue trying to upgrade from windows 8.1 to windows 10. I understand the free upgrade should still work. I do not have a windows 10 product code just my windows 8.1 product code. Once I am done getting past the bitlocker issue and windows 10 is loaded, will I be able to use my windows 8.1 product key (license) to use windows 10? I don't want to do this whole procedure + windows installation only to discover I can't use windows 10. I know this is sort of a whole different question but thought I would ask here first.

    Reply

    • Lakonst2013
      March 31, 2020 @ 9:45 am

      If Windows 8.1 is legitimate, then the free upgrade to Windows 10 should work.

      Reply

  5. Gaetan
    July 30, 2020 @ 1:42 pm

    Dude Thanks a lot !!!!!! I was searching for an answer for so many hours. All others tell long bullshit. Your explanations are direct and clean. Thans

    Reply

  6. Engadget
    August 23, 2020 @ 11:12 pm

    If I didn't delete the partition that says system, would it mess up anything? I wasn't sure to delete or not.

    Reply

    • Lakonst2013
      August 24, 2020 @ 11:41 am

      You will not mess anything, because you 'll install Windows from scratch.

      Reply

  7. Baij Patel
    September 20, 2020 @ 7:48 pm

    Worked like a charm! Thank you!

    Reply

    • Sakura
      August 12, 2022 @ 11:42 pm

      Thank you so much! Simple instructions and took the headache out this process for me.

      Reply

  8. Henry Swicegood
    October 18, 2020 @ 2:31 pm

    Worked great, but now it won't boot from the usb media installaion tool. I have a surface UEFI, changed boot to usb, but it only brings up the PC information screen

    Reply

    • Lakonst2013
      October 25, 2020 @ 10:20 am

      Re-check the BIOS settings, or try with another USB installation media for UEFI.

      Reply

  9. Nick
    October 21, 2020 @ 12:49 am

    Excellent! I was initially concerned about losing the product key but it worked brilliantly. No issues. It's like a brand new laptop all over again.

    Reply

  10. John
    November 13, 2020 @ 11:22 am

    If I perform this operation, will the freshly installed Windows 10 recognize the old product key? Or will I have to purchase a new Windows 10 key?

    Reply

    • Lakonst2013
      November 13, 2020 @ 5:04 pm

      Yes it will.

      Reply

      • John
        November 14, 2020 @ 3:30 pm

        Thanks!! This post was extremely helpful!

        Reply

  11. ECL
    December 3, 2020 @ 3:27 pm

    It worked! Thank you for posting this information – so grateful!

    Reply

  12. Curtis
    December 6, 2020 @ 4:03 am

    Adding one more for "Worked perfectly"! Thanks for posting.

    Reply

  13. Will
    January 24, 2021 @ 9:08 pm

    For the 5th step, is it 'delete volume override' or 'select volume override'? Thank you.

    Reply

    • Lakonst2013
      January 25, 2021 @ 11:24 am

      Its, "delete volume override". (Thanks, the screenshot is corrected)

      Reply

  14. Darek
    March 10, 2021 @ 8:49 pm

    It totally worked for mr. Thanks mate!

    Reply

  15. MC
    April 13, 2021 @ 10:30 pm

    This is great! Instructions are very clear and easy to follow. It worked! Thank you.

    Reply

  16. Rob
    July 20, 2021 @ 7:37 pm

    F-N-A, Cotton! Worked like a champ and easy to follow instructions. Would reinstall here again! :-p

    Reply

  17. Valdez
    August 27, 2021 @ 5:32 pm

    Aweome !! Thank you worked perfect !!

    Reply

  18. Mike
    September 5, 2021 @ 12:34 am

    I had a Bitlocker encrypted Dell laptop with no 48 digit key, nor the Windows logon password. It belonged to a friend's mother who had died. Your directions were absolutely perfect! My compliments sir!

    Reply

  19. Anthony
    December 12, 2021 @ 12:09 am

    Unfortunately this didn't work for me. I got to step 10. First it didn't give me the option to select "i don't have a product key". I still got to the page to delete the rest of the partitions, however it didn't allow me to select partition 1 "System", partition 2 "MSR (Reserved) or partition 4 "Recovery". it did allow me to select volume 3 (Primary – it's the only one with GB, all the others are only MB in size) however, when I pressed delete, nothing seemed to happen. Lastly, every partition says "windows can't be installed on this partition. when I click on show details for the largest partition, 3, it says that Bitlocker Drive Encryption is enabled and that I need to suspend or disable Bitlocker before I can continue. My laptop is a Surface 3 laptop if that makes any difference. Any advice you have would be great!!

    Reply

    • Lakonst2013
      December 14, 2021 @ 10:30 am

      Please follow again carefully the instructions and after performing steps 3-6 to delete the volume, shutdown and power on the machine before performing the rest steps.

      Reply

  20. Jordan
    December 27, 2021 @ 3:10 am

    Unfortunately this did not work for me either. I have followed all steps exactly, repeatedly. The first time, I got to 25% windows install and it crashed. I tried again, and made it to 75% before I got a pop-up stating that the windows files were missing (although the usb drive is complete and downloaded directly from windows). Now when I enter “delete volume override” I am receiving the following error message: “DiskPart had encountered an error: the request failed due to a fatal device hardware error. See the system event log for more info.”

    I am beginning to think that everything is useless and I will never have my laptop in working order again. If anyone has any advice, PLEASE help! I NEED my device operational again.

    Dell Inspiron 15 7000 2-in-1

    Reply

    • Lakonst2013
      December 27, 2021 @ 10:36 am

      Jordan, try to boot from a USB 2.0 Windows Installation drive or from DVD.

      Reply

  21. Proxy
    January 20, 2022 @ 3:04 am

    20/01/2022 : it still works
    Thanks so much for this wonderful guide :)

    Reply

  22. Regina
    February 7, 2022 @ 9:04 pm

    Thank you so much! I was locked out of my computer and had trouble figuring out how to delete everything and reinstall windows. This worked perfectly!

    Reply

  23. London
    February 20, 2022 @ 3:59 pm

    I was up until 1am trying to find how to do a complete wipe of the system and how to get past the bitlocker issue/password until I found your website.

    THANK YOU SO VERY MUCH!!!!

    Reply

  24. Cy
    February 25, 2022 @ 12:51 pm

    This really works! Even though I have the key for BitLockers Drive, the reinstallation did not succeed following other regular methods. After I found this website and followed the steps, my laptop is up and running again. Thanks for much!

    Reply

  25. BB
    February 28, 2022 @ 5:17 pm

    It really works !
    Thanks

    Reply

  26. Christy
    April 19, 2022 @ 3:52 pm

    It worked! I have been looking for a solution for over a month and finally found this. Thank you!

    Reply

  27. Robert
    April 27, 2022 @ 10:40 pm

    Ugh. Looked like it was going to work but after deleting the volume, went to install, and "no drives found". Wanted me to load a driver.

    Reply

    • Lakonst2013
      April 28, 2022 @ 11:28 am

      Shutdown the computer and then try again. This indicates a problem with the drive.

      Reply

  28. Bart
    May 6, 2022 @ 10:42 am

    YES!!!

    Reply

  29. Sheldon Henry
    June 7, 2022 @ 1:08 pm

    It worked for a while until it came back :( so I am repeating the process as I type this comment.

    Reply

  30. Elena
    June 28, 2022 @ 7:34 pm

    I cannot thank you enough for your clear and precise instructions. You rock!

    Reply

  31. George
    July 22, 2022 @ 9:36 pm

    Life (mostly laptop) saver!!!!
    Thank you

    Reply

  32. Charlotte W.
    September 8, 2022 @ 1:26 am

    This worked for my son who really needed his computer back for college. Thank you!!

    Reply

  33. Madison F.
    September 9, 2022 @ 4:11 am

    I rarely comment on tutorials, but this worked like a charm. I was able to install Windows without removing all of the partitions. I made sure to install it on the drive with the largest size. Thanks a lot!

    Reply

  34. James
    September 25, 2022 @ 6:41 pm

    Brilliant guide – thank you.

    One point, for me, it sent me to a UEFI password which slowed things down for a while. Eventually, held down the lower volume button which skipped that and took me to install page…if anyone has that problem :-)

    Reply

  35. Jay
    October 13, 2022 @ 6:45 pm

    Where it asks me where do you want to install Windows, all of the options says, Windows can't be installed on drive Drive – Partition. On the Primary Drive 0 Partition 3 it says Bitlocker Drive Encryption is enabled. What do I do?

    Reply

    • Lakonst2013
      October 14, 2022 @ 9:37 am

      Just read the instructions.

      Reply

  36. CJ
    October 20, 2022 @ 10:26 pm

    I am thrilled to share that I tried absolutely everything to fix the issue of trying to reset a laptop to factory settings but could not due to bitlocker encryption. No matter what I tried, I could not get the numerical bitlocker key. This was the only fix that worked! THRILLED

    Reply

  37. Laci
    November 10, 2022 @ 11:03 pm

    I have tried this so many times!!! When I am in diskpart and I select my USB as the option to clean, then when it goes through the install steps, my USB isnt found because I just cleaned it. I am lost and tired of downloading Windows 10 over and over! Help!!

    Reply

    • Lakonst2013
      November 11, 2022 @ 9:59 am

      The mistake you are making is that you are cleaning the wrong disk (disk). You should choose the hard drive, which is usually the one with the largest size in GB.

      Reply

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