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  1. P
    September 10, 2021 @ 7:49 pm

    Awesome, it worked thank you so much! Pictures were a lifesaver :)


  2. vidya
    January 20, 2022 @ 4:57 am

    wonderful problem solver. easy to resolve. thank you. will share spreading a informative messages


  3. Milo
    January 26, 2022 @ 7:00 pm

    I was excited to find this, but the solution is not working for me. I dragged the bar all the way to the right to where it said "ALL" and restarted outlook. Now, instead of saying, ""Click here to view more on Exchange" , it says "We didn't find anything to show here" and the option to click to see the items is gone.

    I then tried setting it to five years instead of the default, which was like 3 days, and restarted outlook. Still no items, but I got the ""Click here to view more on Exchange" back. When I clicked on it, the items in that folder all showed up. But they were all from two years ago, which is less than the five.

    So it's still not working for me. Would love feedback if you have any recommendations. I'm on Win 11 with MIcrosoft365. – Milo


  4. Fliss
    May 1, 2022 @ 12:29 pm

    Perfect! Thank you!! Got rid of that annoying message saying there was 1 email to see. Now says "We didn't find anything to show here"
    Thank you!!!!!!


  5. James Bentz
    May 3, 2022 @ 9:00 am

    This worked, the exchange is now re-downloading all the emails that used to be there. But it seems to wait until I try to look at the emails, and for a moment, it says, "We don't find anything to show here", and then instantly dumps a bunch of emails in that were supposed to be there.
    I'm thinking if I decided to back up my email again, with it behaving like this, it would only back up what's actually downloaded. All the empty folders would be backed up as empty.
    So I'd like to know if, beyong your great fix, if there's a setting to force Outlook to down load all the emails, even if I don't click on each folder to kick start the download.
    I must have 50 or more folder/directory locations.

    But still, it troubles me that my emails I have moved from INBOX to different folders I've created for different people's/companies' emails would be taken out of those folders and moved BACK to the server. I was under the impression that moving emails from the INBOX to a folder would unload it from the server. Perhaps I'm confusing IMAP and POP systems?

    In the past, i had a microsoft 365 with a hosting company GoDaddy. I recently changed from GoDaddy to purchasing directly from Microsoft, which is when the problems started.

    Well, thank you for what you have provided, in any case. If there's any more insights, I'd love to learn them.


    • Lakonst2013
      May 3, 2022 @ 10:05 am

      A. If the above doesn't help, try the following:
      1. Open Registry Editor and navigate to "HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\\Outlook\Cached Mode"
      2. Create a new REG_DWORD value named "SyncWindowSetting".
      3. Open the newly created value, set the Base to "Decimal" and type "0" at the value data.
      4. Restart the PC and check if Outlook downloads all messages locally.

      B. For your 2nd Question: When you set up an Exchange account in Outlook everything you do with emails is reflected on the server. To avoid this you have to setup your Exchange account as POP.


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