FIX: Outlook 0x80042112 – Receiving reported error (Solved)

Outlook 0x80042112 Receiving reported error, usually occurs when Outlook is trying to receive very large sized emails (e.g. emails with large attachments). In this case, Outlook displays the following error during the 'Send/Receive Progress': "Task '%Email-Account% – Receiving' reported error (0x80042112) : 'The following e-mail messages on the mail server cannot be downloaded. Contact your Internet service provider (ISP) or mail administrator if you continue to receive this error."

FIX: Outlook 0x80042112 Receiving reported error.

This tutorial contains detailed instructions to resolve the Outlook receiving error 0x80042112.

How to Fix Outlook Receiving Reported Error 0x80042112.

Step 1. Make sure that you are connected to the Internet.

Sometimes the Outlook receiving error 0x80042112, occurs because the Internet connection is stopped. So, first of all, verify that your Internet connection is working. To do that, open your Internet browser and visit any website, to check your connection.


Step 2. Delete Outbox Email Messages.

The second method to resolve the error 0x80042112 in Outlook, is to delete or to move to drafts,  all the email messages that have been stuck in Outbox. To do that:

1. In Outlook, click the Send/Receive tab, and then click Work Offline.

Move Outbox Emails to Drafts folder

2. Restart Outlook.
3. Select the Outbox folder (on the left) and then press CTRL + A to select all the emails (on the right).
4. Right click on the selected emails and move them to Drafts folder, by clicking Move -> Other Folder, and then select the Drafts folder from the list.

FIX Outlook error 0x80042112


5. When done, click the Send/Receive tab, and click Work Online.
6. Restart Outlook and perform a Send/Receive.

Step 3. Run Outlook without Add-Ins.

Another method to fix the Outlook error 0x80042112 in receiving, is to start the Outlook application in Safe Mode and to disable any Add-ins that may cause the error.

1. To start Outlook in Safe Mode, hold down the CTRL key (on your keyboard) and then double-click at Microsoft Outlook shortcut, or:

a. Press simultaneously the Windows image + R keys to open the run command box.
b. Type: outlook /safe and click OK.

outlook safe mode


2. In Outlook Safe Mode, navigate to Add-ins options and disable all Add-ins. To do that:

  • To disable Add-ins in Outlook 2007:

1. On the Tools menu, click Trust Center.
2. Select Add-ins on the left pane.
3. At the right pane, select COM Add-ins and click Go…
4. Uncheck all checkboxes, to disable all add-ins and click OK.

  • To disable Add-ins in Outlook 2016, 2013 or 2010:

1. Click the File menu and select Options.
2. Select Add-ins at the left pane.
3. At the right pane, select COM Add-ins and click Go…

disable outlook add-ins


4. Uncheck all the checkboxes and click OK to disable all the Add-ins.

turn off outlook add-ins

3. Restart Outlook.
4. Try to Send/Receive. If the send/receive progress ends normally and without displaying the error 0x80042112, then proceed and re-enable one-by-one all the disabled plugins and restart Outlook, until you find which one causes the problem.


Step 4. Check your Antivirus & Firewall settings.

If you 're using an antivirus program with email scanning features, then disable the Antivirus Add-in in Outlook, (see the instructions at step-3 above), or temporarily disable the Antivirus protection or uninstall the Antivirus program. Additionally, check your Firewall settings and ensure that the email server ports that you 're using doesn't blocked from the Firewall program. More specifically, at your Firewall settings:

A. Enable the following files to access the Internet:


  • Outlook.exe

B. Enable the following ports in Firewall:

  • Port 110 (If you 're using a POP3 Incoming Mail Server without encrypted connection) *
  • Port 995 (If you 're using a POP3 Incoming Mail Server with encrypted connection (SSL Enabled)
  • Port 143 (if you 're using an IMAP Incoming Mail Server without encrypted connection)
  • Port 993 (if you 're using an IMAP Incoming Mail Server with encrypted connection (SSL Enabled)
  • Port 25 If your SMTP Outgoing Mail server doesn't use SSL. *
  • Port 465 or 587 if your SMTP Outgoing Mail server uses SSL

* Note: By default, port 25 is for outgoing access, and port 110 is for incoming access. If you are not sure about the ports, contact your ISP or system administrator.


Step 5. Repair the Outlook PST Data file.

The next step to fix the Outlook Receiving reported error 0x80042112, is to run the Inbox Repair Tool to repair your .pst file. The detailed instructions to do that can be found in this tutorial: How to Repair Outlook PST Data File.


Step 6. Check the Size of Email Message(s) from the WEB.

If you have access to your email account over the web, sign in to your email account using your web browser and check if the size of an email is the problem. For example, if you find a large email on your Inbox, then download it's attachments and then delete that email.  *

* Note: If you do not have access to your email account through the web, contact your email provider to report the problem.

That's all folks! Did it work for you?
Please leave a comment in the comment section below or even better: like and share this blog post in the social networks to help spread the word about this solution.

If this article was useful for you, please consider supporting us by making a donation. Even $1 can a make a huge difference for us.