Cannot Open Office Documents after Windows 10 Upgrade (Solved)

After upgrading a based Windows 7 or 8.1 computer to Windows 10, Office Documents (Word, Excel, PowerPoint, etc.) cannot open anymore and the the following error is displayed: "Word experienced an error trying to open the file. Try these suggestions: Check the file permissions of the document or drive. Make sure there is sufficient free memory and disk space. Open the file with the text recovery converter".

The Office error message "Word experienced an error trying to open the file" can be also displayed while you try to open a file that you have received from an Internet source (email, Facebook, etc.).

Cannot open Office documents - Word experienced an error


This tutorial contains instructions on how to resolve the following errors when you try to open Office documents:

  • Word experienced an error trying to open the file.
  • This file is corrupt and cannot be opened (Excel)
  • The application was unable to start correctly (PowerPoint)
  • PowerPoint found a problem with file,
  • Sorry, PowerPoint can’t read file.

How to fix: Cannot Open Office Documents After Windows Upgrade.

Method 1. Add Drive "C:" as a Trusted Location.

1. Open any Office program. (Word, Excel, etc.).

2.  From the File menu click Options.

Cannot open Word documents

2. Select Trust Center on the left pane and then click Trust Center Settings.

The application was unable to start correctly PowerPoint


3. At Trusted Locations options, click Add new location.

trusted locations word


4. Inside the "Path" box type: C:\ and then check the "Subfolders of this location are also trusted" checkbox.

5. Click OK three (3) to apply the changes.

trusted locations Office

6. Now try to open Office documents.


Method 2. Repair Office Installation

1. Navigate to Windows Control Panel > Programs and features.

2. Locate and select the MS Office application and then click Change.


repair Office


3. Select the Repair option.

repair Office Programs



Method 3. Update Microsoft Office.

1. Open any Office program. (Word, Excel, etc.)

2. From the File menu select Help and then Check for Updates. *

* For Office 2016 go to: File > Account > Update Options > Update Now.

update Office


That’s all folks! Did it work for you?
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