Windows Update 80072EE2 error (SOLVED)
If you receive the Windows Update error code 80072EE2 while searching for updates, then probably the Windows update store folder is corrupted and you have to re-created it or there is exist a policy set defining a automatic update server inside Windows Registry.
Problem Description: Error Code 80072EE2 is received whenever Windows tries to search for Updates via Windows Update.
In this article you can find detailed instructions on how to resolve "Code 0x80072EE2" error in Windows update.
How to fix error 80072EE2 in Windows Update.
Method 1. Check your Date and Time Settings.
First make sure that your date and time settings are correct.
Method 2. Delete the Automatic Update Server settings from Registry.
1. Press Windows + R keys to open the run command box.
2. Type regedit and press Enter.
3. In Windows registry editor locate the following key:
4. Now right click at AU key and select Delete.
5. Reboot your computer and then check for updates.
Method 3. Delete the SoftwareDistribution Folder.
Step 1: Stop Windows Update Service.
1. Open Windows Services control panel: To do that:
- Press Windows + R keys to open the run command box.
- In the Search box, type: services.msc & click OK.
- (Accept the UAC warning if appears).
2. In Services control panel locate the Windows Update service.
3. Right-click on Windows Update service and select “Stop”.
Step 2: Delete the SoftwareDistribution folder.
1. Open Windows Explorer and navigate to: C:\Windows folder.
2. Find and Delete the “SoftwareDistribution” folder (or rename it. e.g. to "SoftwareDistributionOLD") .
Step 3: Start Windows Update Service.
1. Now go back to Windows Services control panel:
2. Right-click on Windows Update service and select “Start”.
3. Try to check for Updates again.
That’s all folks! Did it work for you?
Please leave a comment in the comment section below or even better: like and share this blog post in the social networks to help spread the word about this solution.
August 23, 2016 @ 1:35 pm
Thanks it worked!
October 11, 2016 @ 9:05 am
I can not find the /WindowsUpdate/ folder. :( If you can help, thanks! :) If not thanks for the post, anyway. :)
October 11, 2016 @ 9:40 am
Eli-BOT: Have you tried the method 3?
May 19, 2019 @ 9:09 am
Export the Windows update "folder" from a good machine and import it into the machine without, Restart and try update again
November 6, 2016 @ 4:09 pm
Tried both options and did not work.
In option 3 I could not delete or change the name of the Software Distribution File and it said I needed permission to do so.
I did this with full Administration rights as I am the only user on this computer.
November 7, 2016 @ 11:18 am
Don Lund: Start Windows in Safe Mode and then delete the folder.
January 2, 2017 @ 5:21 am
This so worked – it solved the issue of the hanging windows update. Two days of searching and trying, and then finally this. THANKS!
March 18, 2017 @ 12:59 am
Method 3 Worked- thanks
March 28, 2018 @ 9:08 am
Method 3 worked for me, thanks
August 25, 2018 @ 6:07 pm
For method 3, do I need to restart the computer after Step 3, point 2? I'm stuck!
August 27, 2018 @ 11:09 am
@Desmond: After deleting the "SoftwareDistribution" folder just start the "Windows Update" service and check and install updates.
October 31, 2018 @ 4:53 am
continuously i used to read smaller articles that also clear their motive, and
that is also happening with this post which I am reading
March 10, 2019 @ 3:38 am
WHAT DO YO KNOW IT WORKED, HO RAU ! METHOD #3, RUNNING WIN 7 PRO 64-BIT. I HAD A SIMILAR PROBLEM WITH MY 2ND COMPUTER, BUT NO ERROR CODE, JUST KEPT LOOKING FOR UPDATES TRIED ALL THE SELF HELP'S, NO HELP, WENT TO MS SUPPORT, THEY EVENTUALLY UNINSTALLED WIN 7 AND REINSTALLED, WORKS NOW, WHAT A PAIN IN THE _SS !!
June 20, 2019 @ 8:37 pm
I tried but non of them worked. Please help me. I can not start steam and I can not reach some sites. If anybody can help I would be realy happy.
June 22, 2019 @ 10:50 am
Ataberk Sürmel: Follow the instructions in this article and inform me about the results.
July 13, 2019 @ 7:50 am
Method 3'Worked for me,thanks
May 12, 2020 @ 5:53 pm
thanks, method 2 worked. only, there was no WindowsUpdate key, so i created a new key, exit and restart. tried update and it worked.
May 18, 2020 @ 12:31 pm
Hi it works for number 2, just delete it and reboot.
Thanks a lot for your help
September 13, 2020 @ 3:25 pm
thanks method 3 worked sorry for comment
January 16, 2021 @ 2:10 am
OS – Windows 7 Prem — All 3 methods did not work
Method 1 – Time and Date are correct
Method 2 – For whatever reason, my PC don't have the WindowsUpdate Registry folder. This is the same for my Windows 7 Pro PC.
Method 3 – It created a new SoftwareDistribution folder. Now, I have 2. The new one and the SoftwareDistributionOLD.
Other ones I've tried:
1 – Windows+S do not show my Windows Troubleshooter window
2 – I finally found the Troubleshooter via Control Panel
Troubleshooter said network connection issue but my Fast.com testing shows good and I've no issue googling.
3 – I've downloaded other KB's but still no success, even with multiple restarts
4 – Rerun Troubleshooter again, got same error report and rerun Windows Update but ot Green Flag as to no updates required???
5 – PC sat for awhile and I noticed the update flag in the bottom corner, Now, I got over 150 important updates.
Totally weird experiences. My IT guy can't explained it either.
September 17, 2021 @ 2:31 pm
ďakujem. pomohlo… :)
Balaji K S
April 19, 2022 @ 12:47 am
2 method worked for me. Thanks for the valuable input about windows update.
August 19, 2022 @ 4:29 am
Can not delete SOFTWAREDISTRIBUTION. It keep saying "The action can not be completed because the folder or file in it is open in another program. Close the folder or file. What folder and what program?? I closed all windows and only work with one which has the SOFTWAREDISTRIBUTION folder.
January 20, 2023 @ 12:07 pm
Restart your PC in Safe Mode and try to delete the folder again.
October 9, 2022 @ 2:41 pm
Method 3 worked!