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  1. J-Dog
    August 29, 2018 @ 7:32 pm

    Thank you so much for suggesting Rename the "User Data" folder to "User DataBAK".
    I was suffering from the JS/Redirector Trojan everytime I used Chrome and nothing that I did could get rid of it.
    Google Chrome wasn't even appearing on my list of programs to uninstall.
    Creating a new User Data folder kept the trojan virus from reappearing.


  2. Ann
    July 19, 2019 @ 4:33 pm

    Went step by step then tried to download Google Chrome but got a message saying The security Certificate presented by this website was not issued by a trusted certificate authority!
    I used Internet Explorer – top bar said Certificate error Navigation. This page can’t be displayed! Think I have to buy a new computer!


  3. Bill
    August 24, 2019 @ 3:57 pm

    tried to uninstall Chrome using Window's Uninstall programs but Chrome will come back from the death every time I restarted my lap top. I even used Task Manager to stop all Chrome processes and used Regedit to delete Chrome Registry in Software but Chrome still recovered from the Dead. Finally, I found out that there were two program files in which Chrome hid under, one is the regular Program files and other is the x86Program files, I went there and deleted everything to do with Chrome, make sure no more Chrome processes were running using Task Manager, then deleted all registries related to Chrome using REGEDIT. Then when I restarted the lap top, this time was finally GONE, DEAD! Now, if you have never using REGEDIT you should not probably do this because you may easily delete some important registries which may mess up your computers. So you should back up everything important if you REALLY want to kill Chrome.


    • Susan
      March 15, 2020 @ 8:18 pm

      Sorry my reply above was not complete. It should read:
      Hi Bill, my experience so far has been exactly as you experienced & I have not been able to kill it. Could you be more explicate about these "two program files in which Chrome hid under, one is the regular Program files and other is the x86Program files"? Are they labeled "Chrome" or called something else? Also could you give a step by step for all deleting all "registries related to Chrome using REGEDIT" so I don't "mess up your computers". ie how does one know if a registry is related to Chrome? is there a list I can consult?


  4. Kumara
    February 3, 2020 @ 10:17 am

    Chrome had been super slow for no reason suddenly. Was about uninstall and reinstall when I discovered your rename User Data folder. Now Chrome works like a charm – albeit without bookmarks, extensions etc (not an issue). Want to keep Chrome clean from now on without unnecessary extensions.

    Thanks for your assistance. Really appreciate it.


  5. Avi
    June 9, 2020 @ 10:49 pm

    I don't know if you guys are reading this, but I couldn't just leave without saying a huge thank you! the 3rd step fixed my problem and I was looking for a solution for quite a while… thanks again


  6. Osnat
    July 19, 2020 @ 4:29 pm

    The first method worked like charm! Thanks!!!


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