What is "V9.com” ?
V9.com or Safe.v9.com or en.v9.com, is a malicious browser hijacker that modifies your Internet search settings, with purpose to redirect users to advertisements from unknown publishers to earn money.
Why you should remove it?
"V9.com, Safe.v9.com & V9 Toolbar" was most probably installed at your computer without your knowledge. These adware and hijacker programs are quite often bundled in the installation files of other legitimate programs (software tools and stuff). People go through the installation (of the legitimate software) without noticing that they are also installing additional software (the toolbar) that is not necessary for the legitimate software to run.
This useless software ("V9.com, Safe.v9.com & V9 Toolbar" in this case) proceeds to hijack your browser settings without your knowledge and replaces the default search engine to their unwanted search engine, that RESEMBLES Google's search appearance, but with banners and text ads added all over the place. They also modify the search results to promote products and also install some flashing ads on the browser's toolbars. Some of these programs also log your browsing habits and spy on your sensitive data like passwords and emails.
You MUST remove these toolbars A.S.A.P. Your computer is at a great risk! Never underestimate the power these little browser toolbars can have on your life.
How to remove it
Beware, just uninstalling it from control-panel by Add or Remove programs (or Programs and Features in newer versions of Windows) will NOT make it go away. There are some extra steps you have to follow to make it go away.
First of all uninstall these "applications" from Windows:
- V9 Toolbar
- Browser protect
- Uninstall any other unwanted or unknown application.
In case you don't know hot to do that, here is what you have to do:
- For Windows 8/7/Vista click at: Start > Control Panel >Programs and Features.
- For Windows XP click at: Start > Settings > Control Panel > Add or Remove Programs.
Now that you have done that, you must clean your internet browsers from toolbars, plugins and extensions that are still in there, and also change the default search engine back to Google or to whatever you like to use. The instructions on how to do that are different for each browser. Here are detailed instructions for Internet Explorer, Firefox and Chrome.
Remove "V9 redirect & V9 Toolbar" from Internet Explorer
From Internet Explorer's main menu, click: "Tools " and choose "Internet Options". At "General" tab, delete the unwanted homepage (e.g. “V9.com” or “Safe.v9.com”) from "Home page" box & type your preferred homepage (e.g. www.google.com).
Then at the "Search" section click on "Settings". Click on “Search Providers” options at the left pane, choose the one you want and press "Set as default". Then select the unwanted search provider (V9 Customized Web Search) and click "Remove".
Finally, click on "Toolbars and Extensions" options at the left pane, select the unwanted toolbar “V9 Toolbar” and click "Disable".
Remove "V9 redirect & V9 Toolbar" from Google Chrome
Click on Chrome's menu (the gear icon at the upper right corner) and choose "Settings". On "Startup" section choose "Set Pages" and delete the unwanted home page “V9.com” or “Safe.v9.com” from there by pressing the "X" symbol on the right. Then set your preferred startup page (for example http://www.google.com) and press "OK".
Then on “Appearance” section select the “Show Home button” checkbox and choose “Change”. Delete the unwanted webpage “V9.com” or “Safe.v9.com” from "Open this page" box. Set your preferred webpage to open when you press your “Home page” button and click “OK”.
Then go to the “Search” section and press the “Manage search engines“ button. Select your preferred default search engine and press "Make default". Choose the unwanted search engine (“search.v9.com”) and remove it by pressing the “X” symbol. Choose “Done” to close “Search engines” window.
Finally, choose “Extensions” on the left pane. Remove any unwanted extension related to V9 (V9 Toolbar, V9 Speed Dial) from there by pressing the "recycle icon" to the right.
Remove “V9 redirect & V9 Toolbar” from Firefox
To clean “V9 Toolbar” from FF, first click “Options” on the main menu and in the “General” tab delete the unwanted homepage “V9.com” or “Safe.v9.com” from the “Home Page” box and set your preferred homepage (e.g.. www.google.com).
Then, go again to the Firefox menu and under “Tools” select “Manage Add-ons”, click “Extensions” on the left pane and remove any unwanted extension belongs to V9 publisher (e.g. V9) by clicking the “remove” button.
Finally, click on the “Plugins” options at the left pane and disable any unwanted plugin from Conduit publisher (e.g. Conduit Plugin) found there by clicking the “Disable” (Never Activate) button.
But we are not done yet! We have to clean the remaining malicious registry entries and files left in our system
We will need a couple of free excellent software tools to completely clean the computer. First download “AdwCleaner” utility. After you download it, close all open programs and run AdwCleaner. At the main window, press the “Scan” button. Wait until the scan is completed, review its findings and press the “Clean” button to remove all the entries it has found.
One final step. Download and install “Malwarebytes Anti-Malware Free“. (Beware: at the last screen of installation, uncheck the box next to “Enable free Trial of Malwarebytes Anti-Malware PRO” in order to use the free version of this GREAT software). Run it and go to the “Scanner” tab and click “Quick Scan” and wait until this process is finished. Click the “Show Results” button and review its findings and then select all of them (right click to “Select All” of them). Click the “Remove Selected” button.
That’s all folks! It might sound like a lot of work, but in reality you’ll be free from the “V9.com or Safe.V9.com” infection in less than 20 minutes, if you follow these instructions. Did it work for you? Please leave a comment in the comment section below or even better: like and share this blog post in the social networks to help spread the word about these really annoying crap Windows infections.