FIX: Error 0x80240023 in Windows 10 Update (Solved)

This tutorial contains step-by-step instructions to resolve the Error 0x80240023 in Windows 10 Update. The update error 80240023 in Windows 10, occurs because Windows could not install the Microsoft Office File Validation Add-in for Office 2007.

Error Code: 0x80240023 – WU_E_EULAS_DECLINED
The license terms for all updates were declined.

How to FIX: Windows 10 Update Error 0x80240023.

Method 1. Install Manually the Microsoft Office File Validation Add-in.

1. Open Windows Explorer and navigate to the following folder:

• C:\Windows\SoftwareDistribution

2. In the search bar type OFV.CAB and press Enter.

3. Copy the OFV.CAB file to your Desktop or to your Downloads location. *

* Note: If two or more OFV.CAB files are found in the results, copy any of them. (It is the same file).

4. Navigate to the location where you copied the OFV.CAB file and extract its contents.

5. Double-click at extracted OFV.msi file to install the Microsoft Office File Validation Add-in for Office 2007 manually.

6. Ask Yes at 'User Account Control' window.

7. When the installation is completed, go to Windows Update and click Retry.

8. That's it! This time Windows will check and install all available updates without displaying the error 0x80240023.
9. If everything is OK, delete the OFV.CAB and the OFV.MSI files from where you copied them (e.g. your Desktop), and continue your job.

Method 2. Prevent the installation of the Microsoft Office Validation Add-in for Office 2007.

1. Download and save the "Show or hide updates" troubleshooter tool on your computer (alternative download link). *

* Source: https://support.microsoft.com/en-us/kb/3073930

2. Run the Show or hide updates tool and select Next at first screen.

3. At the next screen choose Hide Updates.

4. Select the Microsoft Office File Validation Add-in for Office 2007 and click Next.

5. Wait until the troubleshooter applies the appropriate changes on your system and then click Close.

6. Navigate to Windows Update options and click Check for Updates.

That’s all! Did it work for you?
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Konstantinos Tsoukalas

Konstantinos is the founder and administrator of Repairwin.com. Since 1995 he works and provides IT support as a computer and network expert to individuals and large companies. He is specialized in solving problems related to Windows or other Microsoft products (Windows Server, Office, Microsoft 365, etc.).

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