Solved: Adobe After Effects Crashes at Startup due to commandLindRenderer.jsx script.

If Adobe After Effects crashes during startup due to the execution of the startup/shutdown script "commandLineRenderer.jsx", follow the steps below to resolve the issue effectively.

Symptoms

After a fresh installation of After Effects, you may encounter the following error messages:

"Affects Effects Error: Crash in progress. Last logged message was: <11912> <Scripting> <5> Executing startup/shutdown script at C:\Program Files\Adobe After Effects 2022\Support Files\Scripts\Startup\commandLineRenderer.jsx"

"After Effects can't continue: Sorry, After Effects has crashed. For After Effects Help and Support, go to Adobe Support. If you still can't resolve the issue, please contact Adobe Technical Support (2)"

How to FIX: Adobe After Effects Crashing in Command Line Renderer script (commandLineRenderer.jsx)

1. When you receive the message "Before quitting you have one chance to save your project," click OK. This action ensures that any unsaved work is preserved, preventing data loss.

2. Then Save the project with any name (or leave the default "Untitled Project"). This step creates a project file that can be reopened, bypassing the startup script that causes the crash.

3. Then open the saved project. This action allows After Effects to load the project directly, circumventing the problematic script.

4. Now go to Edit > Preferences > General. Accessing the preferences allows you to modify settings that affect how After Effects operates.

5. In General settings, uncheck the option Enable Home Screen and click OK. Disabling the Home Screen can prevent the execution of certain startup scripts that might cause instability.

6. Now open After Effects. The problem should be gone! This step verifies that the changes made have resolved the startup issue.

Additional Solutions

Solution 1: Update Graphics Drivers

Ensure that your graphics drivers are up to date. Outdated drivers can cause compatibility issues with After Effects. Visit the official website of your graphics card manufacturer (e.g., NVIDIA, AMD, Intel) to download the latest drivers.

Solution 2: Reset Preferences

Resetting After Effects preferences can resolve issues caused by corrupted settings. To reset preferences, hold Ctrl + Alt + Shift (Windows) or Command + Option + Shift (Mac) while launching After Effects. This action restores the default settings, which can fix startup crashes.

Solution 3: Check for Software Updates

Ensure that After Effects is updated to the latest version. Adobe frequently releases updates that fix bugs and improve compatibility. Check for updates within the Creative Cloud application.

Summary

To resolve After Effects crashing at startup due to the commandLineRenderer.jsx script, save and reopen your project, disable the Home Screen, and consider updating your graphics drivers. Resetting preferences and ensuring the software is up-to-date can also help resolve persistent issues.

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Konstantinos Tsoukalas

Konstantinos is the founder and administrator of Repairwin.com. Since 1995 he works and provides IT support as a computer and network expert to individuals and large companies. He is specialized in solving problems related to Windows or other Microsoft products (Windows Server, Office, Microsoft 365, etc.).

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