Windows Update Error 0xC8000247 – Cannot Install Updates (Solved)
The Error Code 0xC8000247, commonly is faced while Windows tries to search and install updates through Automatic Update Service or when the user tries to install manually a specific Windows Update by using the Windows Update Standalone Installer, on a Windows 7 or Vista based computer. Other symptoms of the "0xC8000247" problem is that Microsoft Security Essentials (or Windows Defender) cannot update or download the virus database (definitions).
When the "0xC8000247" issue is faced, the user may receive one of the following error messages:
"Windows Update Service is not running"
"Windows Update could not run"
"Installer encountered an error: 0xC8000247"
In this tutorial you 'll find the most efficient methods to resolve the 0xC8000247 error in Windows Update (Windows Standalone Installer encountered an error: 0xC8000247).
How to fix Windows Update Error 0xC8000247 in Windows 7 or Vista.
Method 1: Install Servicing stack update for Windows 7
1. Download and install the latest Servicing stack update for Windows 7.
2. After installation, restart your PC.
3. Finally, go to Windows Update Center and check if the Error 0xC8000247 has been resolved.
Method 2: Update the Intel Rapid Storage Technology Driver.
Install the latest Intel Rapid Storage Technology Driver (Intel RST), from your computer's manufacturer support site. *
* Note: Additionally, you can download the latest IRST driver from Intel® Rapid Storage Technology (Intel® RST) Download Center or to use the Intel® Driver Update Utility to find and install the missing drivers automatically.
Method 3. Uninstall the Intel Matrix Storage Driver.
In other occasions the solution to resolve the Windows Update error 0xC8000247, is to uninstall the Intel Matrix Storage driver. To do that: *
* Attention: If the Intel Matrix Storage Driver acts as a RAID controller at two or more hard drives (RAID 0, RAID 1, RAID 5, etc..) , then the below steps will break the configured RAID level and you will lose your data. At this case, do not aptly the below steps and try to find another solution.
1. Navigate to Windows Control Panel > Programs and Features.
2. Select the Intel Matrix Storage Driver and click Uninstall.
3. After uninstall, restart your computer and then check for updates.
That’s all! Did it work for you?
Please leave a comment in the comment section below or even better: like and share this blog post in the social networks to help spread the word about this solution.
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September 16, 2018 @ 2:32 am
Thank you so much, after trying so many things this one is the one that worked!!! Removed the Intel Matrix Storage driver and WU started working again
September 29, 2018 @ 2:28 am
OMG!!!!! I recently had my HD crash (Lasted twelve years) and installed a new one. After restoring the new drive I had numerous problems with the computer. Windows update wasn't working, images not showing up in Outlook 10 emails and other pain in the ass problems. I have spent days and nights full time trying to fix all the problems. I have googled dozens and dozens of times trying everything I found. Nothing worked. Today I found this sight and did the IMSD uninstall and everything is working just fine. Thank you so much for your post here. I would buy you a beer and a steak dinner from you favorite restaurant if I could. LOL!!! Again thanks I'm almost in tears!!!
September 30, 2018 @ 4:08 pm
Method 3 worked for me! Cannot believe it was something that simple! Ugh Windows!
May 10, 2019 @ 6:45 pm
HOLY F***
I've got an old Sony VAIO that i've recently brought back from a drawer, formatted with a fresh Windows 7 Pro x64 installation as I've purchased an SSD and new RAM. I've installed all the updates and software and it was fine. Few months later of not using it (it was a side project), I've booted it up and Windows was claiming it was not genuine. I've run the "SLMGR -REARM" command and re-activated with the phone activation process. Then I've been looking for updates… and the service didn't want to run. Errors upon errors. Until I've found another guide talking about installing manually some updates… and then the 0xc8000247 error… then I've come to this guide and: uninstalling the Intel Matrix Device Manager solved the issue with Windows Update!!! FFS!!!
Thanks mate, that was very very useful!!
October 18, 2019 @ 8:58 pm
You saved me a lot of time. Great solution (Method 3)
April 2, 2020 @ 11:58 am
Great job!
Method 3 worked for me also! Long time that I had warning of not genuine windows 7 on my toshiba laptop after HDD replacement. I checked that it wan not RAID and then fixed it.
The necessary update was performed normaly and windows are genuine recognised.
Thank you so much!!!
May 23, 2020 @ 8:32 am
Thank you! Thank you! I tried everything to no avail! Uninstalling Intel Matrix Store driver solved my problem too!!