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42 Comments

  1. Geoff Maslin
    June 27, 2015 @ 5:22 am

    Hi
    My mail suddenly stopped working. I tried your fix and it worked perfectly first time. Thanks so much.
    Cheers

    Reply

  2. Alvaro Montes
    August 14, 2015 @ 11:02 pm

    It worked like a charm. Thanks!

    Reply

  3. Mohan
    September 10, 2015 @ 5:03 pm

    This worked like a charm. A BIG thanks!

    Reply

  4. Ian
    June 1, 2016 @ 7:29 pm

    I've tried twice now. The second time still reported some errors, and corrected them, but still Outlook not fetching mail…

    Reply

    • lakonst2012
      June 2, 2016 @ 10:19 am

      @lan: Try to create a new profile and then import the old Outlook.pst file to the new profile!

      Reply

  5. Anh
    August 1, 2016 @ 10:12 pm

    WOW! Your instruction worked like a charm on first try. Thank you!!!

    Reply

  6. Bonnie
    August 10, 2016 @ 4:57 pm

    Amazing! Power outage had my Outlook not working. Wasted a lot of time trying to repair. Stumbled across this answer – viola – worked first time. Thanks!

    Reply

  7. Michelle
    August 11, 2016 @ 10:24 pm

    THANK YOU THANK YOU THANK YOU, can't believe I followed you detailed instructions and I didn't screw up something…problem solved!

    Reply

  8. Franca Phillips
    August 16, 2016 @ 4:30 am

    absolutely fabulous. I am an I.T. nuf nuf accoridng to my sons, and I did it. All by myself. A couple of things not quite per your list but enough detail given to allow me to think about it and find it. It all worked. Thank you

    Reply

  9. Bill
    September 15, 2016 @ 4:23 am

    Great fix, Thank You. Instructions were spot on!

    Reply

  10. Dick S
    September 26, 2016 @ 9:02 pm

    Used approach. "file will not work with errors found". Fixed errors. Still not working.????

    Reply

    • lakonst2012
      September 27, 2016 @ 9:55 am

      Dick S: Run ScanPst again to repair the Outlook.pst data.

      Reply

  11. Tommy A.
    December 3, 2016 @ 8:08 pm

    You are the best!!! IT WORKED THE FIRST TIME. You and your family have a great Holiday Season – now I can.

    Reply

  12. Len
    December 5, 2016 @ 6:42 pm

    Fantastic. I have been trying for about 8 hours to fix this drama and I followed your site and presto it worked first time.

    I just had to change admin to the actual user name i.e. mary (not real name).

    I belive my problem was caused by a corrupt email as this problem has never been encountered before.

    Reply

  13. azlin
    December 16, 2016 @ 9:42 am

    how many hour it takes to repair?

    Reply

    • Lakonst2013
      December 16, 2016 @ 7:18 pm

      azlin: It depends from the size and damage of PST file.

      Reply

  14. Belinda
    February 21, 2017 @ 9:31 pm

    Wonderful. It works! Thank you very much.

    Reply

  15. Ram
    May 18, 2017 @ 2:19 pm

    Thanku so much it's very useful

    Reply

  16. Anubhav Adhikari
    December 23, 2017 @ 9:23 am

    It really worked, Thank you so much

    Reply

  17. CARINA
    March 27, 2018 @ 4:57 pm

    I DO NOT HAVE THE SCANPST.EXE OPTION IN MY WINDOWS EXPLORER.

    Reply

    • Lakonst2013
      March 27, 2018 @ 7:20 pm

      CARINA: Search your disk for the "SCANPST" file.

      Reply

  18. Harold
    May 7, 2018 @ 10:32 pm

    Worked famously. Easy step by step. MS sites were worthless.

    Reply

  19. Toni Abernethy
    September 8, 2018 @ 7:59 pm

    Your solution to fix the the outlook.pst file were good. The only difference I found was in the dialog windows that are in your instructions. Your instructions only listed as far as Windows 7 and I am running Windows 10. However I was able to find the hidden outlook.pst file and the repair tool worked a little bit different but fixed the problem. Maybe you need to update your instructions to include Windows 10. Thanks for your help.

    Reply

  20. Gaurav
    November 20, 2018 @ 8:30 am

    Thanks guys worked like charm

    Reply

  21. Joanna Birch
    January 22, 2019 @ 7:42 pm

    Brilliant!! had tried everything. Spent ALL day on this and your fix worked!!! Second time because wasn't responding and hung for a while. Can't thank you enough. happy to donate.

    Reply

  22. Andrés
    March 2, 2019 @ 6:46 am

    HOW DO I FIX IT IN OUTLOOK 2016?

    Reply

    • Lakonst2013
      March 2, 2019 @ 9:49 am

      @Andrés: Have you tried the above instructions?

      Reply

  23. md.zahidul islam
    March 2, 2019 @ 9:37 am

    Thanks !! this instructions is very good .

    Reply

  24. Manish Singh
    April 30, 2019 @ 4:54 am

    It actually worked….. Thank you so much 😊😊😊

    Reply

  25. Pak Mega Place (www.pakmegaplace.com)
    July 23, 2019 @ 2:26 pm

    Thanks, helpful instructions :)

    Reply

  26. Lynne
    September 3, 2019 @ 2:11 pm

    it worked, thank you

    Reply

  27. Roy Bunhu
    November 5, 2019 @ 2:59 pm

    Thank you. It worked

    Reply

  28. tuija
    February 18, 2020 @ 10:03 am

    Greatly Appreciated, wonderful – Worked !!!

    Reply

  29. Suzanne
    April 16, 2020 @ 8:49 pm

    This has not worked for me. When I attempt to do it again, there is no C:\Program Files\Microsoft Office\%OfficeVersion%\SCANPST.EXE, no SCANPST.EXE file showing in my office version. Any suggestions please? Thanks

    Reply

  30. Abbey
    August 31, 2020 @ 1:43 pm

    Yep, worked correctly. Thanks

    Reply

  31. LINDA G CLEMENTS
    October 14, 2021 @ 12:03 am

    Even with all of the positive comments, I was SURE it wasnt going to work for me.
    VOILA !!!! IT WORKED
    THANK YOU SO MUCH

    Reply

  32. Steve White
    December 15, 2021 @ 2:13 pm

    Thanks so much, it worked first try.
    You’re a lifesaver.
    Much appreciated,
    Steve

    Reply

  33. Joe Bidwell
    July 27, 2022 @ 11:05 pm

    This worked great! Most 'fixes' I find either don't work or don't apply to my version, etc. Thanks for talking the time to publish this!

    Reply

  34. Phil
    October 14, 2022 @ 4:50 am

    Thanks for the tip, worked perfectly!

    Reply

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